Administrator Roles

Applying Assignments to an Administrator in Brivo Access

Managing an Administrator in Brivo Access

Add Cards

Managing the Card Bank

Assigning a License Plate Credential to a User

Adding Cards - Swipe to Enroll

Issuing a Brivo Mobile Pass or Wallet Pass

Managing Brivo Wallet Pass

What credential formats are supported by Brivo?

What is Optional Card Offset?

Adding Cards - Bulk Upload

Managing Unknown Cards

How to use faceprint credentials

Creating a Brivo Door Station faceprint credential

Data Explorer: Daily Active Users by Site

Introduction to Data Explorer

Data Explorer: Activity by Site

Data Explorer: Adding and Removing Visual Elements

Data Explorer - People counting by door over a specific date range with granularity options

Elevator Floor Control

Applying a Schedule to an Elevators & Floors

Applying a Door Override

Applying a Schedule to a Door

Setting the Arming Mode of an Alula Panel

Using Device Status

Using Event Classification

How to use Incident Management

Using Snapshot Log

Accessing the Journal

Using the Event Tracker

Using Global View

Integration Marketplace

Supported Languages

Using the Occupancy Dashboard

Configuring Sites for Occupancy Management in Brivo Access

Running an Existing Report Configuration

What are Reports in Brivo Access?

Creating a New Report Configuration

Creating a New Report Schedule

Creating a User Report

Running an In/Out Report

List of Report Configurations in Brivo Access

User Image Quality Report

Managing Report Jobs

Suspending a User

Modifying Group Permissions

Exporting User Information

Deleting a User in Access

Issuing a PIN Code to a User

Creating a User in Access

Viewing User Recent Activity

Admin Bulk Actions - Deleting, Suspending or Reinstating Users

Creating a Group

Issuing a Card

Using Badge Templates

Custom Video Layout

Viewing Recorded Video

Viewing Live Video - All Sites

How to use Video in Brivo Access

Brivo Access Cam Networking Ports

Brivo Access Product Release Notes

Brivo Access Firmware Release Notes

Brivo Mobile Pass Release Notes

Provisioning HID Mobile Pass

HID Origo Activation in Marketplace

Redeeming your HID Mobile Pass

Enabling Allegion Mobile Pass for Offline Locks

Adding an Employee Badge to Apple Wallet

Adding an Employee Badge to Apple Watch

Brivo Wallet Pass - FAQ

Adding an employee badge to Google Wallet

How do I activate the ability for people to add their Brivo Mobile Passes to Apple Wallet in Brivo Access?

Favorite a door

Manually redeeming a Brivo Mobile Pass

Adding a widget on Android

Adding a widget on iOS

What is needed to use Magic Button with Brivo Mobile Pass

Opening a unit lock

Create a Brivo Mobile Pass Account

Linking a Brivo Smart Home Account

Enabling a Siri shortcut

Customize a door name

What is the minimum iOS or Android versions needed for Brivo Mobile Pass?

Inviting Guests

I don't see any doors in my Brivo Mobile Pass

Controlling Thermostats

Bandwidth Recommendations for Brivo Hardware

Brivo Onsite Server/Brivo Onsite Firmware Release Notes

Uploading Firmware via USB

Suspending or reinstating a user in the Brivo Access Mobile App

Issuing a Brivo Mobile Pass in the Brivo Access Mobile App

Issuing a card in the Brivo Access Mobile App

Creating a new user in Brivo Access Mobile App

Assign a user to a group in the Brivo Access Mobile App

Issuing a PIN in the Brivo Access Mobile App

Applying a schedule to a door in Brivo Access Mobile App

How to activate or deactivate an Emergency Scenario

How to unlock a Door in the Brivo Mobile Pass App

Changing theme appearance in the Brivo Access Mobile App

Brivo Access Mobile App Release Notes

Change the Digit Length for Randomly Generated Access Codes

Set Temperature for all Vacant Units

Set a Check Out Time

Manually Send a Pin Code Via Email in Brivo Smart Home

Set a Check In Time

Lock all Vacant Units

Change How Long Following Check-out that Codes are Unsynced

Changing a Property's Time Zone

Turn off all Lights in Vacant Units

Schedule Auto-Lockout Time for all Company Properties

Adding a Property

Create Scheduled Access for a Property in Brivo Smart Home

Schedule Guest Code Sync

Manually Send a Pin Code Via SMS in Brivo Smart Home

Change how long prior to Check-in that codes are synced

Schedule Guest Code Removal Sync

Delete a Property Level Scene

Create a Property Level Scene

Activate a Property Level Scene

Edit a Property Level Scene

Delete a Company Level User

Deleting a Property Level User

Adding a Company Level User in Brivo Smart Home

Edit a Property Level User

Adding a Property Level User

Creating an Access Schedule for a User

Edit a Company Level User

Install WiFi on a gateway

Set WiFi from your Browser

Brivo Smart Home/Brivo Access Integration

Manually Refreshing Integrations

BookingSync Integration

CiiRUS Integration

FRS Integration

Guesty Integration

HSAPI Integration

Kigo Integration

LMPM Integration

Lodgix Integration

MRI Integration

MyVR Integration

Real Page Integration

Rent Manager Integration

Streamline Integration

Yardi Integration

Unpairing a Repeater

Installing a Gateway

Pairing a Honeywell T6 Thermostat

How do I lock the screen on a Honeywell T6 Pro Thermostat?

How do I unlock the screen on a Honeywell T6 Pro Thermostat?

What is the PIN to unlock the screen on a Honeywell T6 Pro Thermostat?

Gateway Install Tips

Pairing a Repeater

Pairing an Outlet Module

How to Manage Door Locks in Brivo Smart Home

Troubleshooting False Lock Jam Alerts

Brivo Smart Home Firmware Release Notes

Brivo Smart Home Product Release Notes

Accessing the Configuration Menu

Logging into Brivo Visitor

Configuring Brivo Access for use with Brivo Visitor

Configuring/Disabling Workflows

Reporting

Custom Questions

Document Agreement

Idle Screen Image

Sign In / Sign Out

Delivery

Request Help