Brivo Access
Administrators
Configuration
Emergency Scenarios
Getting Started with Lockdown
Viewing Lockdown Scenarios
Creating an Emergency Scenario
Creating a Wired Lockdown Configuration
Initiating a Lockdown
Clearing an Emergency Scenario
Activating a Group-based Lockout
Excluding a Group from Lockdown
How to Configure a Global Lockdown
How to Configure a Global Egress
Account Settings
Enable Multi-factor Authentication
Reset Multi-factor Authentication
Shared Access Setup & Group Sharing
Managing Account Settings
Setting up Multi-factor Authentication
Setting a custom Logo for BMP
Using your Multi-factor Authentication Recovery Code
Expire Unused Credential
What is Remote Access?
Enabling Facial Authentication
Configuring Personnel Control
Enabling COVID-19 Self Screening
Using Multi-factor Authentication
Site Settings
Schedules & Holidays
Notifications
Custom Fields
Commands
Credentials
Managing the Card Bank
Assigning a License Plate Credential to a User
Adding Cards - Swipe to Enroll
Issuing a Brivo Mobile Pass
Adding Cards - Bulk Upload
Managing Unknown Cards
How to use faceprint credentials
Creating a Brivo Door Station faceprint credential
Data Explorer
Data Explorer: Daily Active Users by Site
Introduction to Data Explorer
Data Explorer: Activity by Site
Data Explorer: Adding and Removing Visual Elements
Data Explorer - People counting by door over a specific date range with granularity options
Devices
Elevator Floor Control
Applying a Schedule to an Elevators & Floors
Applying a Door Override
Applying a Schedule to a Door
Setting the Arming Mode of an Alula Panel
Using Device Status
Events
Global View
Integrations
Realpage
Enabling RealPage Integration
Fetching units for Realpage
Disabling the Realpage Integration
Fetching residents for Realpage
Checking residents in Realpage
Eagle Eye
Mindbody
Languages
Occupancy Management
Reports
Running an Existing Report Configuration
Creating a New Report Configuration
Creating a New Report Schedule
Running an In/Out Report
User Image Quality Report
Managing Report Jobs
Users & Groups
Suspending a User
Modifying Group Permissions
Exporting User Information
Issuing a PIN Code to a User
Creating a User in Access
Viewing User Recent Activity
Admin Bulk Actions - Deleting, Suspending or Reinstating Users
Creating a Group
Issuing a Physical Credential
Using Badge Templates
Video
Account Config Tool
Brivo Access Release Notes
Brivo Mobile Pass
Brivo Mobile Pass Release Notes
Brivo Wallet Pass
Adding an Employee Badge to Apple Wallet
Adding an Employee Badge to Apple Watch
Brivo Wallet Pass - FAQ
Adding an employee badge to Google Wallet
Brivo Mobile Pass FAQ
Favorite a door
Manually redeeming a Brivo Mobile Pass
Adding a widget on Android
Adding a widget on iOS
Opening a unit lock
Create a Brivo Mobile Pass Account
Linking a Brivo Smart Home Account
Enabling a Siri shortcut
Customize a door name
Inviting Guests
Controlling Thermostats
Brivo Wallet Pass Global Availability
Redeeming your Brivo Mobile Pass
Enabling Allegion Mobile Credential for Offline Locks
Hardware
Brivo Hardware
Brivo Door Station
Configuring a Brivo Door Station
How to setup Intercom for Brivo Door Station
How to use Intercom on a Brivo Door Station
How to setup notifications for Brivo Door Station
How to use Live AI assistant for Brivo Door Station
How to view Live Video with the Brivo Door Station
How to use Talkdown with the Brivo Door Station
Brivo Door Station FAQ
Brivo Door Station Release Notes
Bandwidth Recommendations for Brivo Hardware
Brivo Onsite Server/Brivo Onsite Firmware Release Notes
3rd Party Hardware
Brivo Access Mobile App
Users
Suspending or reinstating a user in the Brivo Access Mobile App
Issuing a Brivo Mobile Pass in the Brivo Access Mobile App
Issuing a card in the Brivo Access Mobile App
Creating a new user
Assign a user to a group in the Brivo Access Mobile App
Issuing a PIN in the Brivo Access Mobile App
Devices
Applying a schedule to a door
How to activate or deactivate an Emergency Scenario
How to unlock a Door
Account Settings
Brivo Access Mobile App Release Notes
Brivo Smart Home
Properties
Change the Digit Length for Randomly Generated Access Codes
Set Temperature for all Vacant Units
Set a Check Out Time
Manually Send a Pin Code Via Email
Set a Check In Time
Lock all Vacant Units
Change How Long Following Check-out that Codes are Unsynced
Changing a Property's Time Zone
Turn off all Lights in Vacant Units
Schedule Auto-Lockout Time for all Company Properties
Adding a Property
Create Scheduled Access for a Property
Schedule Guest Code Sync
Manually Send a Pin Code Via SMS
Change how long prior to Check-in that codes are synced
Schedule Guest Code Removal Sync
Scenes
Delete a Property Level Scene
Create a Property Level Scene
Activate a Property Level Scene
Edit a Property Level Scene
Users
Delete a Company Level User
Deleting a Property Level User
Adding a Company Level User
Edit a Property Level User
Adding a Property Level User
Creating an Access Schedule for a User
Edit a Company Level User
WiFi
Integrations
Entrata
Brivo - Entrata Integration - Initial Setup in Your Entrata PMS
How to enable an Entrata integration
How to Verify Credentials in your Entrata integration
How to Sync Units in your Entrata integration
How to Create Units in your Entrata integration
How to Sync Residents in your Entrata integration
How to Remove your Entrata integration
Brivo Smart Home/Brivo Access Integration
Manually Refreshing Integrations
BookingSync Integration
CiiRUS Integration
FRS Integration
Guesty Integration
HSAPI Integration
Kigo Integration
LMPM Integration
Lodgix Integration
MRI Integration
MyVR Integration
Real Page Integration
Rent Manager Integration
Streamline Integration
Yardi Integration
Devices
Unpairing a Repeater
Installing a Gateway
Pairing a Honeywell T6 Thermostat
Gateway Install Tips
Unpairing a Lock
Pairing a Lock
Pairing a Repeater
Compatible Z-Wave Devices
Pairing an Outlet Module
Brivo Smart Home Release Notes
Brivo Visitor
Admins
Administrator Functions
Administrator Functions Overview
Location Name
Printer Configuration
Email Notifications
Host List
Auto Sign Out
Auto Refresh Host List
Accessing the Configuration Menu
Logging into Brivo Visitor
Configuring Brivo Access for use with Brivo Visitor
Configuring/Disabling Workflows
Reporting
Custom Questions
Document Agreement
Idle Screen Image
Visitors
Getting Started With Brivo Visitor
Brivo Visitor Release Notes
Identity and Access Management
SSO
Identity Connector
Okta
Identity Connector for Okta
BMP Provisioning with Identity Connector for Okta
Configure Identity Connector for Okta
Custom Field Mapping with Identity Connector for Okta
Brivo Wallet Pass Provisioning with Identity Connector for Okta
Azure
Configure Identity Connector for Azure Active Directory
Identity Connector for Azure Active Directory
BMP Provisioning with Identity Connector for Azure Active Directory
Custom Field Mapping with Identity Connector for Azure Active Directory
Brivo Wallet Pass Provisioning with Identity Connector for Azure Active Directory
Identity Connector Release Notes
- All Categories
- Hardware
- Brivo Hardware
- Brivo Door Station
- Brivo Door Station FAQ
Brivo Door Station FAQ
Updated
by Larry Wile
Brivo Door Station (BDS) FAQ
- How is the Brivo Door Station wired?
The BDS requires 2 cables. 1 Cat6 cable and 1 OSDP reader cable. The Cat6 needs to connect to a POE switch that has internet access. The reader cable goes back to an OSDP port on a Brivo panel. On the BDS locate the cables labeled RS485 and ground. RXD+/D0 is orange/white and RXD-/D1 is green/white. Both grounds should be used.
On the ACS6000-MBE, ensure the dip switches are set to the proper settings. SW10/11 should be up in the RS485 position. On the ACS6000-MBE and ACS300, the reader port needs to be set to half duplex and the RS485 EOL (blue switch) should be disabled.
- What panels work with the Brivo Door Station?
The BDS is supported on the ACS100, ACS300, ACS6000-MBE, ACS6100-DB and SDC. All panels should be on at least firmware version 6.2.5.
- How do I program the Brivo Door Station?
Program the Brivo Door Station in the system the same way as a normal reader and leave the Bluetooth ID(BLEID) field blank. Confirm the node is set to OSDP (Address 0 is the default). Connect the Brivo Door Station to the reader node. The Brivo Door Station should auto populate the BLEID field. The BLEID can be manually entered as well. Type in the S/N located on the back of the unit. Do not enter the DU7 in the S/N. The final entered number should be 10 digits long.
- How do I access the Brivo Door Station unit via WebUI?
Unlike Brivo control panels, there is no separate admin port or IP address. You will need the device’s IP address. The MAC address is located on the back of the unit. ARP commands or access to the network’s router should provide the IP address. When typing in the IP in the address bar of a browser make sure to use https:// . The default login is administrator with password bds5cli.
- How do I update the Brivo Door Station firmware?
Firmware can be updated from the WebUI if you have the firmware file. Brivo Technical Support can also push firmware updates to the unit. Support will require the CP# of the panel the Brivo Door Station is wired to.
- How does the Brivo Door Station communicate (what ports need to be open)?
Protocol | Port | Usage / Application Protocol | IN / OUT |
UDP/TCP | 53 | DNS | OUT |
UDP | 123 | NTP | OUT |
TCP | 443 | WebRTC: KVS - HTTPS / WSS | OUT |
UDP | 443 | WebRTC: TURN (Relay) | OUT |
- What URLs will the Brivo Door Station communicate with?
Port | URL | Protocol/Usage |
443 | access-api.prod.brivo.com | HTTPS |
443 | bds.prod.brivo.com | HTTPS |
443 | devices.prod.brivo.com | HTTPS |
123 | *.pool.ntp.org | NTP |
443 | *credentials.iot.us-east-1.amazonaws.com | HTTPS |
443 | *.kinesisvideo.us-east-1.amazonaws.com | WSS/HTTPS |
443 | stun.kinesisvideo.us-east-1.amazonaws.com | STUN |
443 | _._.kinesisvideo.us-east-1.amazonaws.com | TURN |
443 | access-api.eu.brivo.com | HTTPS |
443 | bds.eu.brivo.com | HTTPS |
443 | devices.eu.brivo.com | HTTPS |
123 | *.pool.ntp.org | NTP |
443 | *credentials.iot.eu-central-1.amazonaws.com | HTTPS |
443 | *.kinesisvideo.eu-central-1.amazonaws.com | WSS/HTTPS |
443 | stun.kinesisvideo.eu-central-1.amazonaws.com | STUN |
443 | _._.kinesisvideo.eu-central-1.amazonaws.com | TURN |
- How do I setup faceprint credentials?
The first step is the primary administrator has to login and navigate to Configuration > Account Settings, scroll down to Facial Authentication and enable it.
Once enabled, navigate to the user’s page. Upload a photo of the user and enter an email address for them. The system will provide feedback if the photo is suitable for Faceprint (passport style pictures are the best). Scroll down to credentials and assign a Faceprint. The user will get an email asking them to consent to using their face as a credential. Once the user consents via the link in the email they can start using their faceprint credential.
- How do I setup the intercom?
Follow this link: How to setup Intercom on a Brivo Door Station
- Does the Brivo Door Station read cards/fobs?
The Brivo Door Station will only work with the Brivo BUC cards and fobs. The Brivo Door Station only reads 13.56MHz, not 125kHz (Prox). The Brivo Door Station supports BMP in the BLE mode only. Brivo Wallet is not supported. 3rd party high frequency cards/fobs (and earlier, non-BUC Brivo Smart Credential) might work via swipe to enroll but would need to be tested.
- Does Brivo Door Station support 2FA with Facial Authentication?
No, not at this time.
- How do I use Brivo Door Station if I have Prox cards or Brivo Wallet Pass?
To use other credentials such as Prox, non-BUC or Wallet will require installation of a secondary reader in addition to the Brivo Door Station Reader. Brivo panels can be configured for two reader operations. Use either the OSDP or Wiegand secondary reader input on the control panel.
Secondary reader configuration options:
Wiegand:
Wiring for a secondary Wiegand reader will require an additional Wiegand cable along with the OSDP cable used for the Brivo Door Station reader back to the control panel.
OSDP:
Brivo Single Door Controller or ACS300 - Wiring for a secondary OSDP reader can use the existing OSDP cabling for the Brivo Single Door Controller and ACS300 control panels.
ACS100 - The ACS100 can also be used as the primary reader with the Brivo Door Station acting as the secondary reader, using local OSDP wiring between the two.
ACS6100 - For the ACS6100 panel, a second OSDP cable will be required to an available door node on either the main ACS6000 control panel or an ACS6100 door board. NOTE: ACS6000 door boards do not support OSDP functionality.
- Can Brivo Door Station be used only as a video intercom without Facial Authentication?
Yes, there is no requirement to create Faceprint credentials (or any other credential). If no Faceprint credentials are created, then the reader will work with BUC and BLE credentials and as an Intercom.The facial detection of the Brivo Door Station cannot be turned off.
- Can I move a Brivo Door Station from one Brivo panel to another after installation?
Yes, however make sure that once the Brivo Door Station is physically disconnected from the current panel the BLEID is erased from the programming for that door prior to connecting the Brivo Door Station to a new panel. Delete the Door or delete the BLEID from the door.