Brivo Access
Administrators
Configuration
Emergency Scenarios
Getting Started with Emergency Scenarios
Creating an Emergency Scenario
Initiating an Emergency Scenario
Clearing an Emergency Scenario
Activating a Group-based Lockout
Excluding a Group from Lockdown
How to Configure a Global Lockdown
How to Configure a Global Egress
Account Settings
Enable Multi-factor Authentication
Reset Multi-factor Authentication
Shared Access Setup & Group Sharing
Managing Account Settings
Setting up Multi-factor Authentication
Setting a custom Logo for BMP
Using your Multi-factor Authentication Recovery Code
Expire Unused Credential
What is Remote Access?
Enabling Facial Authentication
Configuring Personnel Control
Enabling COVID-19 Self Screening
Using Multi-factor Authentication
How can you change the time zone for a Brivo Access account?
Site Settings
Schedules & Holidays
Notifications
Create a Notification
Cellular Reference Chart
Creating a Monitored Device Notification
Device Filters for Devices and Valid Access Notifications
Custom Fields
Commands
Credentials
Add Cards
Managing the Card Bank
Assigning a License Plate Credential to a User
Adding Cards - Swipe to Enroll
Issuing a Brivo Mobile Pass or Wallet Pass
Managing Brivo Wallet Pass
Adding Cards - Bulk Upload
Managing Unknown Cards
How to use faceprint credentials
Creating a Brivo Door Station faceprint credential
Data Explorer
Data Explorer: Daily Active Users by Site
Introduction to Data Explorer
Data Explorer: Activity by Site
Data Explorer: Adding and Removing Visual Elements
Data Explorer - People counting by door over a specific date range with granularity options
Devices
Elevator Floor Control
Applying a Schedule to an Elevators & Floors
Applying a Door Override
Applying a Schedule to a Door
Setting the Arming Mode of an Alula Panel
Using Device Status
Events
Global View
Integrations
Realpage
Enabling RealPage Integration
Fetching units for Realpage
Disabling the Realpage Integration
Fetching residents for Realpage
Checking residents in Realpage
Eagle Eye
Mindbody
Languages
Occupancy Management
Reports
Running an Existing Report Configuration
Creating a New Report Configuration
Creating a New Report Schedule
Creating a User Report
Running an In/Out Report
List of Report Configurations in Brivo Access
User Image Quality Report
Managing Report Jobs
Users & Groups
Guest Management
Questions about your Guest Invite
How can I get Guest Management
Guest Management FAQ
Configuring Guest Management in Brivo Access
Suspending a User
Modifying Group Permissions
Exporting User Information
Deleting a User in Access
Issuing a PIN Code to a User
Creating a User in Access
Viewing User Recent Activity
Admin Bulk Actions - Deleting, Suspending or Reinstating Users
Creating a Group
Issuing a Card
Using Badge Templates
Video
Custom Video Layout
Viewing Recorded Video
Viewing Live Video - All Sites
Brivo Access Cam Networking Ports
Account Config Tool
Brivo Access Release Notes
How do I reset my password?
Brivo Mobile Pass
Brivo Mobile Pass Release Notes
Non-Brivo Mobile Credentials
Brivo Wallet Pass
Adding an Employee Badge to Apple Wallet
Adding an Employee Badge to Apple Watch
Brivo Wallet Pass - FAQ
Adding an employee badge to Google Wallet
Brivo Mobile Pass FAQ
Favorite a door
Manually redeeming a Brivo Mobile Pass
Adding a widget on Android
Adding a widget on iOS
Opening a unit lock
Create a Brivo Mobile Pass Account
Linking a Brivo Smart Home Account
Enabling a Siri shortcut
Customize a door name
Inviting Guests
I don't see any doors in my Brivo Mobile Pass
Controlling Thermostats
Brivo Wallet Pass Global Availability
Redeeming your Brivo Mobile Pass
Hardware
Brivo Hardware
Brivo Door Station
Configuring a Brivo Door Station
How to setup Intercom for Brivo Door Station
How to use Intercom on a Brivo Door Station
How to setup notifications for Brivo Door Station
How to view Live Video with the Brivo Door Station
How to use Talkdown with the Brivo Door Station
Brivo Door Station FAQ
Brivo Door Station Release Notes
Brivo Smart Readers
Bandwidth Recommendations for Brivo Hardware
Brivo Onsite Server/Brivo Onsite Firmware Release Notes
Uploading Firmware via USB
3rd Party Hardware
Hardware Frequently Asked Questions (FAQ)
Ports and IP Addresses by Product Category
Brivo Access Mobile App
Users
Suspending or reinstating a user in the Brivo Access Mobile App
Issuing a Brivo Mobile Pass in the Brivo Access Mobile App
Issuing a card in the Brivo Access Mobile App
Creating a new user
Assign a user to a group in the Brivo Access Mobile App
Issuing a PIN in the Brivo Access Mobile App
Devices
Applying a schedule to a door
How to activate or deactivate an Emergency Scenario
How to unlock a Door
Account Settings
Brivo Access Mobile App Release Notes
Brivo Smart Home
Properties
Change the Digit Length for Randomly Generated Access Codes
Set Temperature for all Vacant Units
Set a Check Out Time
Manually Send a Pin Code Via Email
Set a Check In Time
Lock all Vacant Units
Change How Long Following Check-out that Codes are Unsynced
Changing a Property's Time Zone
Turn off all Lights in Vacant Units
Schedule Auto-Lockout Time for all Company Properties
Adding a Property
Create Scheduled Access for a Property
Schedule Guest Code Sync
Manually Send a Pin Code Via SMS
Change how long prior to Check-in that codes are synced
Schedule Guest Code Removal Sync
Scenes
Delete a Property Level Scene
Create a Property Level Scene
Activate a Property Level Scene
Edit a Property Level Scene
Users
Delete a Company Level User
Deleting a Property Level User
Adding a Company Level User
Edit a Property Level User
Adding a Property Level User
Creating an Access Schedule for a User
Edit a Company Level User
WiFi
Integrations
Entrata
Brivo - Entrata Integration - Initial Setup in Your Entrata PMS
How to enable an Entrata integration
How to Verify Credentials in your Entrata integration
How to Sync Units in your Entrata integration
How to Create Units in your Entrata integration
How to Sync Residents in your Entrata integration
How to Remove your Entrata integration
Brivo Smart Home/Brivo Access Integration
Manually Refreshing Integrations
BookingSync Integration
CiiRUS Integration
FRS Integration
Guesty Integration
HSAPI Integration
Kigo Integration
LMPM Integration
Lodgix Integration
MRI Integration
MyVR Integration
Real Page Integration
Rent Manager Integration
Streamline Integration
Yardi Integration
Devices
Unpairing a Repeater
Installing a Gateway
Pairing a Honeywell T6 Thermostat
How do I lock the screen on a Honeywell T6 Pro Thermostat?
How do I unlock the screen on a Honeywell T6 Pro Thermostat?
What is the PIN to unlock the screen on a Honeywell T6 Pro Thermostat?
Gateway Install Tips
Unpairing a Lock
Pairing a Lock
Pairing a Repeater
Compatible Z-Wave Devices
Pairing an Outlet Module
Troubleshooting False Lock Jam Alerts
Brivo Smart Home Release Notes
Brivo Visitor
Admins
Administrator Functions
Administrator Functions Overview
Location Name
Printer Configuration
Email Notifications
Host List
Auto Sign Out
Auto Refresh Host List
Accessing the Configuration Menu
Logging into Brivo Visitor
Configuring Brivo Access for use with Brivo Visitor
Configuring/Disabling Workflows
Reporting
Custom Questions
Document Agreement
Idle Screen Image
Visitors
Getting Started With Brivo Visitor
Brivo Visitor Release Notes
Identity and Access Management
SSO
Identity Connector
Okta
Identity Connector for Okta
BMP Provisioning with Identity Connector for Okta
Configure Identity Connector for Okta
Custom Field Mapping with Identity Connector for Okta
Brivo Wallet Pass Provisioning with Identity Connector for Okta
Azure
Configure Identity Connector for Azure Active Directory
Identity Connector for Azure Active Directory
BMP Provisioning with Identity Connector for Azure Active Directory
Custom Field Mapping with Identity Connector for Azure Active Directory
Brivo Wallet Pass Provisioning with Identity Connector for Azure Active Directory
Identity Connector Release Notes
- All Categories
- Brivo Access
- Brivo Access Release Notes
- Brivo Access Firmware Release Notes
Brivo Access Firmware Release Notes
Updated by Larry Wile
Brivo Firmware Release 6.2.5.7
11/12/2024
This version of firmware is for use with ACS6000/6100, ACS300, ACS100, and ACS-SDC-E control panels only.
Details
-Updated bot detection whitelist for EU deployments
-ACS6000-MBE control panel and ACS6100-DB door board will gracefully recover from CAN bus file transfer errors
Brivo Firmware Release 6.2.5.6
09/04/2024
This version of firmware is for use with ACS6000/6100, ACS300, ACS100, and ACS-SDC-E control panels only.
The focus of this release was increasing the number of groups a user can belong to and improving multi-factor authentication capabilities.
Details
-Extended multi-factor authentication to include digitial credentials and face credentials
-Adjusted how device and relay state is restored
Brivo Firmware Release 6.2.5.5
07/02/2024
This version of firmware is for use with ACS6000/6100, ACS300, ACS100, and ACS-SDC-E control panels only.
The focus of this release was adding elevator pulsing and improvements to the SimonsVoss integration and Brivo Door Station functionality, along with minor system improvements and bug fixes.
New Features
Details
-Support for handling multiple Simon Voss hubs.
-Timezone configuration improvement for Brivo Door Station.
Fixes
Details
-Fix bug with BLE Brivo Mobile Pass and NFC caching when PCS sends valid credential response.
Brivo Firmware Release 6.2.5.4
05/15/2024
This version of firmware is for use with ACS6000/6100, ACS300, ACS100, and ACS-SDC-E control panels only.
The focus of this release was to address issues with the ACS6000 and ACS600V2 firmware and adding EU Brivo Door Station support.
New Features
Details
-Added recovery actions where downloaded configuration is bad and the backup is corrupted.
Fixes
Details
-Fixed issue for ACS600V2 where the wrong ACS6100-DB could be sent.
Brivo Firmware Release 6.2.5.3
03/21/2024
This version of firmware is for use with ACS6000/6100, ACS300, ACS100, and ACS-SDC-E control panels only.
New Features
Details
-OpenSSL has been updated to 3.0.13
-Improvements to the cache credential function.
Fixes
Details
-Fixed an issue where lock status could not re-sync after the AES encryption connection had restarted.
Brivo Firmware Release 6.2.5.2
03/07/2024
This version of firmware is for use with ACS6000/6100, ACS300, ACS100, and ACS-SDC-E control panels only.
New Features
Details
-Improved BLE Brivo Mobile Pass (BMP) response time on panels that are under heavy load and have lots of credentials.
-Bot Detection Daemon (BOTD) improvements.
-Added Brivo Door Station (BDS) support for DeleteCredential and sending the Device ID.
-Persistent data (Schedule override and threat level operations are maintained between firmware upgrades).
-Global Switch Device: Programmable devices support pulse door/Request-to-Exit (REX) operation.
Fixes
Details
-Fixed an issue where Request-to-Exit (REX) input was not being triggered after a momentary closure.
Brivo Firmware Release 6.2.5
01/19/2024
This version of firmware is for use with ACS6000/6100, ACS300, ACS100, and ACS-SDC-E control panels only.
New Features
Details
-The ACS6100 door board firmware bundled with panel firmware was updated.
-Logging improvements now include device status and alignment across daemons for log levels.
-Panel dump now includes device status information.
Fixes
Details
-Fixed an issue where panel was not reporting proper Assa Abloy lock device status.
Brivo Firmware Release 6.2.4.3
12/15/2023
This version of firmware is for use with ACS6000/6100, ACS300, ACS100, and ACS-SDC-E control panels only.
New Features
Details
-Implemented security improvements and remediated vulnerabilities.
Fixes
Details
Brivo Firmware Release 6.2.4.2
11/17/2023
This version of firmware is for use with ACS6000/6100, ACS300, ACS100, and ACS-SDC-E control panels only.
New Features
Details
-The Brivo Door Station default production URLs for video have been streamlined.
Fixes
Details
Brivo Firmware Release 6.2.4.1
10/30/2023
This version of firmware is for use with ACS6000/6100, ACS300, ACS100, and ACS-SDC-E control panels only.
New Features
Details
-WebCLI includes Brivo Door Station Device information in the hardware/firmware upgrade page.
-Brivo Door Station uses the panel log period.
-Increase V2 board temperature settings to support operating requirements.
-Security updates and patching.
Fixes
Details
-Fixed an issue where the ACS-SDC was not properly displaying Brivo Door Station details.
-Fixed an issue where the ACS300 panel dump was not displaying the proper states of switches.
-Fixed an issue where there were communication delays between Brivo Door Station and the control panel.
Brivo Firmware Release 6.2.4
08/31/2023
This version of firmware is for use with ACS6000/6100, ACS300, ACS100, and ACS-SDC-E control panels only.
New Features
Details
-Improvements to Brivo Door Station operations.
-Updates to support new Egress / Ingress capabilities.
-OSDP improvements and updates.
-Translation updates and the Swedish language is now available.
-Security updates and patching.
Fixes
Details
-ACS-SDC should now display OSDP reader information correctly in the WebCLI.
-Bot Detection improvements to reduce false positives.
-Fixed an issue where not all control panels were properly displaying their current state in the WebCLI.
-Fixed an issue where panels were not recognizing empty credentials as valid data.
Brivo Firmware Release 6.2.3.2
05/12/2023
This version of firmware is for use with ACS6000/6100, ACS300, ACS100, and ACS-SDC-E control panels only.
New Features
Details
Fixes
Details
Brivo Firmware Release 6.2.3
03/06/2023
This version of firmware is for use with ACS6000/6100, ACS300, ACS100, and ACS-SDC-E control panels only.
New Features
Details
-SDC units now support antipassback.
-SDC WebCLI interface now displays warning message if using default username and password.
Fixes
Details
-Fixed an issue so that both OSDP readers on an ACS6000-MB now follow LED color logic properly.
-Fixed an issue where bot detection was triggering false alarms.
-Fixed an issue so that third party OSDP readers now function properly when connected to an ACS6100 door board.
-Corrected some grammatical errors in WebCLI.
Brivo Firmware Release 6.2.2.1
01/30/2023
This version of firmware is for use with ACS6000/6100, ACS300, ACS100, and ACS-SDC-E control panels only.
New Features
Details
-Updates for new ACS6000/ACS300 panels to allow more reliable ADMIN port operation.
Fixes
Details
Brivo Firmware Release 6.2.2
12/05/2022
This version of firmware is for use with ACS6000/6100, ACS300, and ACS100 control panels only.
New Features
Details
-Assa Abloy locks now support office & apartment mode.
-The WebCLI panel interface now supports I/O testing.
Fixes
Details
-Fixed an issue where the panel would not reload database after changing operation mode.
-Fixed an issue where door position input and REX input occurring simultaneously caused a false door forced event.
Brivo Firmware Release 6.2.0.1
10/26/2022
This version of firmware is for use with ACS6000/6100, ACS300, and ACS100 control panels only.
Fixes
Details
Brivo Firmware Release 6.2.0
09/06/2022
This version of firmware is for use with ACS6000/6100, ACS300, and ACS100 control panels only.
New Features
Details
-Improved security checks for new NFC credentials.
-Assa Abloy tamper events will now display in the real time log when sent to Brivo servers.
-Brivo control panels now support 802.1x Radius Server LAN security protocols.
-Panel data validation function can now detect users associated with more than 16 groups and preserve prior configuration if errors are detected.
-Users now have the ability to set entire IP range and subnet mask for Admin port (only for ACS6000 and ACS300 panels).
-Several optional features added that meet New York Privacy Law requirements.
-Updated OpenSSL to version 3.0.3
-Updated self-signed certificates to meet new browser requirements. Users will be presented the click to proceed option in Chrome.
Fixes
Details
-Fixed an issue where users could not log into the ACS100 WebCLI when there was more than one ACS100 the local network.
-Fixed an issue where the panel daemon restarted after using a BLE credential.
-Fixed an issue that prevented certain network configuration changes when the LAN interface on panels was set to DHCP and the panel had not yet obtained an IP address.
Brivo Firmware Release 6.1.9.1
05/27/2022
This version of firmware is for use with ACS6000/6100, ACS300, and ACS100 control panels only.
New Features
Details
-Updates made to Dutch, French, and Spanish versions of the WebCLI.
-This release adds the ability to maintain critical system information after auto-recovery mechanisms are triggered.
-This release allows ACS6100 controller boards to request hardware revision numbers from door and I/O boards through the CAN bus.
Fixes
Details
-Fixed an issue where panel was improperly triggering antipassback states for unconfigured groups.
-Fixed a hardware issue where firmware updates were failing due to default internal clocking source.