Brivo Access Product Release Notes
Brivo Access Product Release Notes
IMPORTANT NOTE: In 2024, Brivo has moved to a quarterly release cadence. Release notes will appear starting in 2024 in May, August, and November.
August 2024
Emergency Scenarios Languages
Administrators can receive emergency scenario notifications in all supported languages.
Floor Plan Improved Navigation
Administrators can view floor plans from the main navigation or from a global view.
- Global View - click the pin on the Global View map>Click View Floor Plan
- Switch Floor Plan view - select different sites within the Floor Plan view to view different Floor Plans
- Global Navigation - Floor plans displayed in the Global Navigation for Enterprise only users
- Administrators need site assignment and Floor Plan permission within their Admin role to view/interact with Floor Plans
Floor Plans Navigation Support
Bulk Delete, Suspend & Reinstate Users
Access Administrators have the ability to perform bulk actions on credential Users. Up to 100 Users can be deleted, suspended, or reinstated at once
Brivo Access EU feature expansion
Brivo continues to expand features for EU based customers. Features include the following:
- 2N - EU based accounts can link 2N devices to their Brivo Access account
- Brivo Wallet Pass - USERs can use Brivo Wallet Pass in EU
- instance accounts
- Brivo Door Station - EU based accounts can add BDS to their Brivo Access account
- Brivo Visitor - EU based accounts can enable Brivo Visitor kiosk
NOTE: Although available in the EU instance, some features are not available in all countries (e.g., Brivo Wallet Pass). Refer to individual feature documentation as necessary.
Elevator Floor Control
Administrators can use Brivo Access to unlock floors that normally require a credential. For example, when a Brivo visitor walks into the building, they will talk to the security guard who will then allow them through to the elevators and remotely grant them access to floor 3. The visitor will call the elevator using the button on the wall and is not required to swipe a credential to push the floor 3 button.
ADMIN can remotely unlock an elevator floor for guest
- Guest enters a building and visits the front desk (concierge, security, etc)
- Front desk personnel grants access to the desired floor from Brivo Access devices dashboard
- Guest walks up to the elevator bank and presses the button to call the elevator
- Guest enters the elevator when it arrives and is able to press the desired floor button without having to present a credential
Elevator Floor Control Support
Mercury Multi-Drop
Mercury Multi Drop is now supported in Brivo Access. Admins can add two readers per node on LP panels and Series 3 boards to support these capabilities on a single door subscription.
Details
- Up to four OSDP readers can be addressed per panel (two readers per node)
- Inbound (INGRESS) or Outbound (EGRESS) readers can be configured
- Optional third reader functionality for pedestal capabilities
- Can be used for Anti-Passback
Live + Recorded Video UI
Administrators can view live, recorded video, layouts, & video search into one video experience, allowing administrators to view and find footage faster.
- Live & recorded video in new experience
- Search video using video search or by using the timeline
- Select from a list of matrix views
- View classified video events in timeline
Custom Enterprise Dashboards
Brivo's Unified Security Platform will unify access control, live, recorded video, and event management into one experience. Administrators will have the ability to select from one of three preconfigured dashboards and will have the ability to:
- Edit, resize, & rearrange widgets
- Create new dashboards
- Assign dashboards to specific roles
- Camera view widget
- Event tracker widget
- Global view widget
- Widget configuration
- Role-based dashboards
- Administrators can view video+access events in one interface
- Administrators can choose from one of the included dashboards
- Admins can edit the included dashboards or create new dashboards
May 2024
Emergency Scenarios
Administrators can enable and clear an emergency response across all panels/doors/devices from Brivo Access and the Brivo Access Mobile App
Details
- On-site personnel can also enable an emergency response across all panels/doors/devices using a hardwired device.
- Emergency Scenarios available via API.
- Admins can create different types of scenarios for Lockdown & Egress
- Supports up to 300 doors per scenario
- Notifications can be muted to Brivo Mobile Pass app and Email
- Lockdown doors works across Brivo & Mercury panels
Global Switch Editions
Administrators using Brivo Access can set up an input (hardwired device, DPS, etc) and trigger output relays (strobes, sirens, etc) across multiple controllers on a site. This feature allows one control panel input to activate device outputs across control panels for a site or globally, providing efficient and effective management of your global sites.
Global Switch Editions Support
Floor Plans Usability
Brivo Access Administrators can view and manage devices in the spaces they manage in the Floorplan view. Admins can view events, view video and critical events all in a single pane.
Details
- Supports one floor plan per site
- PNG & JPG floorplan file formats supported
- Floorplan view is a 2 dimensional view and displays Alarms/events
Mercury Global Lockdown
Brivo supports Global Lockdown for Mercury Solutions. Global Lockdown allows a customer to trigger lockdown from any programmed panel input for any connected panel on the same account.
Details
- Supports Input Triggers for Lockdown
- Global Lockdown can be enabled from Brivo Access and Brivo Mobile Pass App
- Lockdown supported across multiple panels
- Cross Panel Lockdown Scenarios supported (Mercury to ACS)
- Offline Lockdown Triggers (Single Panel) supported
- Global Lockdown Recovery when shifting from Offline to Online supported
Mercury Global Lockdown Support
Mercury Monitored Devices
Administrators can Monitor Mercury devices and monitor a contact for a door or other opening without the need for a full “Door” configuration
Details
- Create Monitored Device to include Mercury Panel Inputs and Outputs
- Supported Output Behaviors include: Follow, Latch, Unlatch, Pulse
- Support Output Triggers include:: Device Engage, Device Ajar
- Scheduling, Reporting and Ajar Threshold are supported
Mercury Allegion Engage Wireless Locks
Many Enterprise level takeovers require the flexibility of a wireless lock solution. Allegion Locks (NDE, LE, AD) being the most requested wireless lock solution is the obvious solution. Mercury natively supports the Allegion RSI communication protocol which allows a simple built in wireless solution for Brivo Mercury Solutions
- Add Engage Gateways and RSI PIMs to Mercury LP panels
- Add AD400, NDEB and LEB locks to Mercury panels
- Monitor Real-time Online lock events and status
- BUC3 Compatibility
- BMP over Pulse to Cloud
SimonVoss SmartIntego Wireless Online
Brivo has integrated SimonsVoss and the SmartIntego online wireless locksets to work with Brivo Access
Details
- Added support for SVSI locks that use BUC3 credentials
- Ability to retrieve events from SVSI Locks and monitor Lock Status
SimonsVoss SmartIntego Configuration Guide
EU Parity (Brivo Access EU feature expansion)
Brivo has expanded features for EU based customers. Features include the following:
- A simplified configuration process for OKTA SSO and IC integrations. EU customers will now have a separate gallery application in Okta to complete the integration setup
- Credential support will include Google and Apple wallet credentials including back office support for 56-bit and BMP.
- Mobile SDK support
Improved Login Experience
Administrators using Brivo Access can use a single URL to access multi regional accounts using a single login page. Admins that have access to both regional instances will be able to select the region when logging in.
Control Locks in Access w/ RealPage & Entrata
RealPage & Entrata have been integrated with Brivo Access to automate resident access provisioning of both common areas and resident units in the multifamily space.
XE360 Support
Allegion XE360 brings the ability to incorporate Brivo’s Allegion No-Tour integration to those form factors.
Details
- Support includes Brivo Offline Lock Feature with Allegion No-Tour, Support Brivo Mobile Pass unlock through Server Command
Integration Library
Administrators can activate integrations within Brivo Access for the following:
- Video – Eagle Eye, Access Cam
- PMS – Realpage, Entrata
- SSO – Azure, Okta
- Custom API Keys
Improved Eagle Eye Network Integration
Administrators utilizing Eagle Eye Network cameras in seconds. Administrators can Quickly connect to an Eagle Eye account, rename cameras, associate doors in seconds, all in Brivo Access.
Additionally, Analytics Events are available to consume for loitering, tamper, & line crossing events
Brivo Access Release Notes pre-2024
December 2023
December 13th, 2023 (v20231213)
- Administrators now have the ability to bulk add credentials with the HID 36-bit format.
- The steps to adding credentials can be found here - Adding Cards - Bulk Upload
November 2023
November 9th, 2023 (v20231110)
- Additional Data Retention feature released:
- Customers have the ability to purchased addtional data for their accounts (up to 7 years)
- Administrators have the ability to adjust the data retention period under Account Settings in Brivo Access
November 2nd, 2023 (v20231101)
- Administrators no longer have an issue adding custom fields to newly created credential Users.
- The steps to create a User can be found here - Creating a new user
October 2023
October 19th, 2023 (v20231018)
- Improved BMP invitation flow for administrators released:
- Administrators now have the ability to send Brivo Mobile Pass invitations in any Brivo Access supported language
- BMP Users will receive a new and improved email invitation to get them into the spaces they need to be in quicker
- Steps to assign a Brivo Mobile Pass can be found here - Issuing a Brivo Mobile Pass
September 2023
September 5th, 2023 (v20230901)
- The verify user funtion on the event tracker would display events that were not based on a user action (valid access, etc). Now you will see the last credential user generated event under verify user.
September 1st, 2023 (v20230831)
- Administrators )with proper permissions and assignments) will no longer have an issue adding users to groups.
- The steps to add a Users to a group can be found here - Creating a new user
August 2023
August 31st, 2023 (v20230830)
- When selecting a checkpoint device for Personnel Control, only doors will display.
- Learn more about the Personnel Control feature here - Configuring Personnel Control
August 24th, 2023 (v20230823)
- We have implemented a calendar view for schedules. Now when Administrators either edit a schedule or after creating one they will have the ability to view the schedule blocks in a calendar view or a list view.
- An article on how to create & edit a schedule can be found here - Creating a Schedule & Editing a Schedule
August 14th, 2023 (v20230814)
- When enabling the Personnel Control feature in Access, Administrators will now receive a confirmation message asking if they are sure they want to enable the feature.
August 7th, 2023 (v20230804)
- Fixed an issue where Snapshot images were not loading if they were older than a week old. You will now see all the snaps.
June 2023 (Summer Access Launch)
June 23rd, 2023
License Plate Credentials
- In partnership with Eagle Eye Networks, Administrators can assign License plate credential to Users under their User profile, which is available in Professional and Enterprise editions and as a subscription for Standard edition.
- An article on how to assign a license plate credential to a User can be found here - Assigning a License Plate Credential to a User
Monitored Devices
- Administrators can now capture events (Event Tracker & Notifications) for doors and devices that don't have a reader attached, such as emergency exits, windows, environmental sensors, and more.
Schedule Page Updates
-Admins can now view, create and modify door schedules and exceptions to door schedules more easily.
- An article on how to create a schedule in Access can be found here - Creating a Schedule
Shared Access
- Base building accounts can share access permissions with tenant Brivo accounts.
- An article on how to setup and use shared access can be found here - Shared Access Setup
Recorded Video
- We improved the experience for Administrators to view recorded video that is event or motion based, to find event based clips easier, and to scrub through clips using a timeline.
May 2023
May 9th, 2023 (v20230508)
- Fixed an issue where it was unclear if the custom field an admin was trying to edit was unsupported. Messaging has now been added to give an admin more insight into what is wrong.
April 2023
April 19th, 2023 (v20230418)
- Some Admins did not have a smooth experience when filtering the Event Tracker, this has been improved.
- Fixed an issue where rotated badge template elements could not be edited.
April 13th, 2023 (v20230412)
- Access Commands - credential Users can trigger I/O devices with a credential swipe. Triggering actions include: single swipe, double swipe, and limiting User interaction with group permissions. This feature is available in Professional and Enterprise editions.
February 2023
February 9th, 2023 (v20230208)
- We designed a new and improved Custom Fields page in Brivo Access.
- You can now drag and drop to reorder fields on the list page.
- You can choose from a list of supported date fields.
- An article on how to manage custom fields can be found here - Managing Custom Fields
February 8th, 2023 (v20230207)
- Administrators can now expire credentials that have not been used in a certain number of days. An administrator has the ability to set an expiration day limit for unused credentials across the entire account from 5 to 365 days.
- An article on how to set up this feature can be found here - Expire Unused Credentials
January 2023
January 26th, 2023
- Snapshot customers can view both recorded video and the Snapshot of an event from the Event Tracker details drawer. For more information on Brivo Snapshot, please visit our resources page.
December 2022
December 15th, 2022
We added new Data set name Occupancy & Usage to Data Explorer which includes:
-Occupancy metric for counting unique users present on any given site during a day.
-Volume metric for viewing the number of valid access events within a given time period.
-Custom fields.
-First & last events by day.
-Normal hours indicator for filtering inside/outside working hours.
November 2022
November 4, 2022
-User and Activity Reports can now be run from within Brivo Access
-Failed Access events when known credentials are used, the credential ID will now display in the event details drawer on the Event Tracker. Example events include - failed access unauthorized door, failed access unassigned card, etc.
September 2022
September 19th, 2022
-64-bit format credentials can now be added in bulk.
-Application Management iframe no longer freeze when HE stream limit on Eagle Eye Settings is updated.
-Unknown Cards "Page Blocked" error no longer displays after adding or assigning an unknown card.
-Report Configuration "Page Blocked" error no longer displays when adding users to groups to the User Activity Report.
May 2022
May 4th, 2022
-Fixed an issue where administrators were not able to apply a door schedule from within the Device Status page.
April 2022
April 15th, 2022
-We have updated the device status page so that only administrators with assignments to all sites will see unassociated devices.
April 11th, 2022
- When an admin revokes a card, the page list pages should reload as unassigned not requiring the user to refresh the page to see the card has been unassigned.
- Administrators can now view the credential that was used for valid and failed access events from the event tracker details drawer.
