Converting the OEM Code on a Mercury Panel to Brivo

Richard Crowder Updated by Richard Crowder

Brivo Mercury OEM Conversion 

In some situations, IP Client Communication is not available due to the existing system’s configuration. To enable IP Client communication, the panel must first be converted to the Brivo Configuration. Brivo has developed a conversion application that helps in enabling IP Client communication.

The Conversion application works by:

  • Replacing the OEM Code of the existing system with the Brivo OEM Code
  • Enabling IP Client
  • Configuring the panel to connect via IP Client to Brivo Mercury Provisioning Tool
  • Redirecting the panel to Brivo Mercury Provisioning Tool

Before running the application, run the default configuration steps above. The panel and PC will need to be on the same LAN and the panel will need to be configured for internet access.

Prerequisites

Requires Windows PCThe controller and the PC must be on the

Default the Mercury Panel

Bulk Erase Configuration Memory

You can use the bulk erase function for:

  • Erasing all configuration and cardholder database (sanitize board)
  • Updating OEM default parameters after OEM code has been changed

Bulk Erase Steps

  1. Do not remove power during steps 1-8.
  2. Set S1 DIP switches to: 1 & 2 “ON”, 3 & 4 “OFF”.
  3. Apply power to the SCP board.
  4. Watch for LEDs 1 & 2 and 3 & 4 to alternately flash at a 0.5 second rate.
  5. Within 10 seconds of powering up, change switches 1 or 2 to “OFF”. If these switches are not changed, the SCP board will power up using the OEM default communication parameters.
  6. LED 2 will flash indicating that the configuration memory is being erased.
  7. Full memory erase takes up to 60 seconds.
  8. When complete, only LEDs 1 & 4 will flash for 8 seconds.
  9. The SCP board will reboot 8 seconds after LEDs 1 & 4 stop flashing (no LEDs are on during this time).
Whitelist the panel

You'll need to whitelist the panel with Brivo Technical Support before being able to provision through the Brivo Mercury Provisioning Tool. Contact Brivo Technical Support at 866-274-8648 or email techsupport@brivo.com for assistance. Only Authorized Brivo Installers may request panel whitelisting.

Download Brivo Mercury OEM Conversion Application (MOCA)

You can download the Brivo Mercury OEM Conversion Application on the New Control Panel page in the Brivo Account Configuration Tool.

Installation

Once you've downloaded the app to a Windows PC, double-click the installation icon to begin the installation of the MOCA application. Follow the prompts to finish the installation and once you're finished, you can launch the application to being the conversion process. 

Converting the Panel

After the bulk erase is complete, log into the panel.

If the panel has already been added to the network using DHCP without a reserved address, you can find the panel by using a LAN scanner, Zeroconf / Bonjour, or by reviewing the DHCP assignment from the DHCP Server. Otherwise use the default address: 192.168.0.251: PC must be on the same subnet as the panel. 

If you are having issues reaching the panel, you can use the default communication parameters by switching on SW1: Switch 2. Remember to turn this off before rebooting the panel.

  • Since there are many ways to connect to the panel locally, it is best practice to figure out which process works best for you before attempting a conversion. This will reduce confusion and errors when trying to convert a panel.
  • Note that the panel has to have an outbound connection avaialble and be open on Port 3001 (TCP) before you can finish the provisioning.

Once logged into the panel, set:

  • Connection type: IP Server
  • Data Security: None
  • Enable Peer Certificate checkbox: disabled
Configuration Steps
  1. Connect MOCA to the panel, by specifying the correct IP address and port

If the panel is not set to IP server or it is connected to another host, the following error page appears:

If the MAC address of the panel appears, then the connection was successful.

  1. Change the OEM code of the panel to the Brivo one and redirect the panel to Mercury Provisioning Tool by selecting the region (EU or US) and clicking on the Add panel button.
  2. If you haven't already done so, contact Brivo support to whitelist the panel for US/EU, depending on the region you selected, so that Mercury Provisioning Tool can manufacture the panel.

IMPORTANT NOTE: The panel must be rebooted after it is whitelisted!

You can update multiple panels in the same session. All the MAC addresses updated in the current session will appear on the screen.

How did we do?

Configuring In / Out Reports for Brivo Mercury Solutions

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