How to Manage Doors in Brivo Access

Alicia Allen Updated by Alicia Allen

Overview

A door is any exterior or interior door with an electronic means of entry, such as a keypad or card reader. Doors are linked in this way to a control panel. A door belongs to a site and has a descriptive name such as “Lobby Door” or “Server Room.” A site can have one or more doors associated with it. All doors associated with a given site are listed on that site’s detail page.

Prerequisites

The Primary Administrator, all Senior Administrators, and Remote Access Support Admins have permission to view and manage doors. This includes creating the door, editing its name, and managing its security settings (including the Unlock Door feature).

Steps to Add a Door

  1. Log into Brivo Access
  2. Navigate to Settings
  3. Under the Configuration sub-menu, select Sites
  4. Click on the Site Name of the site to which you want to add a door. The View Site page displays.
  5. Click More Operations and select Add Door. The Add Door page displays.
  6. Enter a brief, descriptive name in the Door Name field, such as “Front Door” or “Server Room Door.” The door name does not need to include a reference to the site where the door is located, because the site name is automatically appended to the description you enter in this field.
  7. Select a Control Panel from the dropdown list and click Next. All control panels/routers currently associated with the account are listed, but if there are no available nodes on the panel you select, it will inform you that boards or nodes are available.
  8. Select the Board then Node. The Define Door page displays.
  9. Define the Door details.
  10. Click Save Door. You are returned to the Door detail page with the door information displayed.

Steps to Edit a Door

  1. Log into Brivo Access
  2. Navigate to Settings
  3. Under the Configuration sub-menu, select Sites
  4. Click on the Site Name of the site to which you want to edit a door. The View Site page displays.
  5. Click the door you want to edit. The View Door page displays.
  6. Click Edit Door. The Edit Door page displays.
  7. All of the fields on this page can be edited.
  8. Click Save Door. You are returned to the Door detail page with the new information displayed.

Note about Managing Doors: Once a door is added to a site, the Control Panel ID# and Board ID# cannot be changed. You will have to delete the door and recreate it in order to change these values.

Steps to Delete a Door

  1. Log into Brivo Access
  2. Navigate to Settings
  3. Under the Configuration sub-menu, select Sites
  4. Click on the Site Name of the site to which you want to delete a door. The View Site page displays.
  5. If your Administrator permissions allow you to delete doors, a trashcan icon is associated with each door on this page. Click the trashcan for the door you want to delete.
  6. Click OK in the confirmation prompt. You are returned to the View Site page, and the deleted door is no longer listed.

How to View Doors

How to Define a Door

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