Brivo Access
Administrators
Configuration
Emergency Scenarios
Getting Started with Emergency Scenarios
Creating an Emergency Scenario
Initiating an Emergency Scenario
Clearing an Emergency Scenario
Activating a Group-based Lockout
Excluding a Group from Lockdown
How to Configure a Global Lockdown
How to Configure a Global Egress
Account Settings
Enable Multi-factor Authentication
Reset Multi-factor Authentication
Shared Access Setup & Group Sharing
Managing Account Settings
Setting up Multi-factor Authentication
Setting a custom Logo for BMP
Using your Multi-factor Authentication Recovery Code
Expire Unused Credential
What is Remote Access?
Enabling Facial Authentication
Configuring Personnel Control
Enabling COVID-19 Self Screening
Using Multi-factor Authentication
How can you change the time zone for a Brivo Access account?
Site Settings
Schedules & Holidays
Notifications
Create a Notification
Cellular Reference Chart
Creating a Monitored Device Notification
Device Filters for Devices and Valid Access Notifications
Custom Fields
Commands
Credentials
Add Cards
Managing the Card Bank
Assigning a License Plate Credential to a User
Adding Cards - Swipe to Enroll
Issuing a Brivo Mobile Pass or Wallet Pass
Managing Brivo Wallet Pass
Adding Cards - Bulk Upload
Managing Unknown Cards
How to use faceprint credentials
Creating a Brivo Door Station faceprint credential
Data Explorer
Data Explorer: Daily Active Users by Site
Introduction to Data Explorer
Data Explorer: Activity by Site
Data Explorer: Adding and Removing Visual Elements
Data Explorer - People counting by door over a specific date range with granularity options
Devices
Elevator Floor Control
Applying a Schedule to an Elevators & Floors
Applying a Door Override
Applying a Schedule to a Door
Setting the Arming Mode of an Alula Panel
Using Device Status
Events
Global View
Integrations
Realpage
Enabling RealPage Integration
Fetching units for Realpage
Disabling the Realpage Integration
Fetching residents for Realpage
Checking residents in Realpage
Eagle Eye
Mindbody
Languages
Occupancy Management
Reports
Running an Existing Report Configuration
Creating a New Report Configuration
Creating a New Report Schedule
Creating a User Report
Running an In/Out Report
List of Report Configurations in Brivo Access
User Image Quality Report
Managing Report Jobs
Users & Groups
Guest Management
Questions about your Guest Invite
How can I get Guest Management
Guest Management FAQ
Configuring Guest Management in Brivo Access
Suspending a User
Modifying Group Permissions
Exporting User Information
Deleting a User in Access
Issuing a PIN Code to a User
Creating a User in Access
Viewing User Recent Activity
Admin Bulk Actions - Deleting, Suspending or Reinstating Users
Creating a Group
Issuing a Card
Using Badge Templates
Video
Custom Video Layout
Viewing Recorded Video
Viewing Live Video - All Sites
Brivo Access Cam Networking Ports
Account Config Tool
Brivo Access Release Notes
How do I reset my password?
Brivo Mobile Pass
Brivo Mobile Pass Release Notes
Non-Brivo Mobile Credentials
Brivo Wallet Pass
Adding an Employee Badge to Apple Wallet
Adding an Employee Badge to Apple Watch
Brivo Wallet Pass - FAQ
Adding an employee badge to Google Wallet
Brivo Mobile Pass FAQ
Favorite a door
Manually redeeming a Brivo Mobile Pass
Adding a widget on Android
Adding a widget on iOS
Opening a unit lock
Create a Brivo Mobile Pass Account
Linking a Brivo Smart Home Account
Enabling a Siri shortcut
Customize a door name
Inviting Guests
I don't see any doors in my Brivo Mobile Pass
Controlling Thermostats
Brivo Wallet Pass Global Availability
Redeeming your Brivo Mobile Pass
Hardware
Brivo Hardware
Brivo Door Station
Configuring a Brivo Door Station
How to setup Intercom for Brivo Door Station
How to use Intercom on a Brivo Door Station
How to setup notifications for Brivo Door Station
How to view Live Video with the Brivo Door Station
How to use Talkdown with the Brivo Door Station
Brivo Door Station FAQ
Brivo Door Station Release Notes
Bandwidth Recommendations for Brivo Hardware
Brivo Onsite Server/Brivo Onsite Firmware Release Notes
Uploading Firmware via USB
3rd Party Hardware
Hardware Frequently Asked Questions (FAQ)
Ports and IP Addresses by Product Category
Brivo Access Mobile App
Users
Suspending or reinstating a user in the Brivo Access Mobile App
Issuing a Brivo Mobile Pass in the Brivo Access Mobile App
Issuing a card in the Brivo Access Mobile App
Creating a new user
Assign a user to a group in the Brivo Access Mobile App
Issuing a PIN in the Brivo Access Mobile App
Devices
Applying a schedule to a door
How to activate or deactivate an Emergency Scenario
How to unlock a Door
Account Settings
Brivo Access Mobile App Release Notes
Brivo Smart Home
Properties
Change the Digit Length for Randomly Generated Access Codes
Set Temperature for all Vacant Units
Set a Check Out Time
Manually Send a Pin Code Via Email
Set a Check In Time
Lock all Vacant Units
Change How Long Following Check-out that Codes are Unsynced
Changing a Property's Time Zone
Turn off all Lights in Vacant Units
Schedule Auto-Lockout Time for all Company Properties
Adding a Property
Create Scheduled Access for a Property
Schedule Guest Code Sync
Manually Send a Pin Code Via SMS
Change how long prior to Check-in that codes are synced
Schedule Guest Code Removal Sync
Scenes
Delete a Property Level Scene
Create a Property Level Scene
Activate a Property Level Scene
Edit a Property Level Scene
Users
Delete a Company Level User
Deleting a Property Level User
Adding a Company Level User
Edit a Property Level User
Adding a Property Level User
Creating an Access Schedule for a User
Edit a Company Level User
WiFi
Integrations
Entrata
Brivo - Entrata Integration - Initial Setup in Your Entrata PMS
How to enable an Entrata integration
How to Verify Credentials in your Entrata integration
How to Sync Units in your Entrata integration
How to Create Units in your Entrata integration
How to Sync Residents in your Entrata integration
How to Remove your Entrata integration
Brivo Smart Home/Brivo Access Integration
Manually Refreshing Integrations
BookingSync Integration
CiiRUS Integration
FRS Integration
Guesty Integration
HSAPI Integration
Kigo Integration
LMPM Integration
Lodgix Integration
MRI Integration
MyVR Integration
Real Page Integration
Rent Manager Integration
Streamline Integration
Yardi Integration
Devices
Unpairing a Repeater
Installing a Gateway
Pairing a Honeywell T6 Thermostat
How do I lock the screen on a Honeywell T6 Pro Thermostat?
How do I unlock the screen on a Honeywell T6 Pro Thermostat?
What is the PIN to unlock the screen on a Honeywell T6 Pro Thermostat?
Gateway Install Tips
Unpairing a Lock
Pairing a Lock
Pairing a Repeater
Compatible Z-Wave Devices
Pairing an Outlet Module
Brivo Smart Home Release Notes
Brivo Visitor
Admins
Administrator Functions
Administrator Functions Overview
Location Name
Printer Configuration
Email Notifications
Host List
Auto Sign Out
Auto Refresh Host List
Accessing the Configuration Menu
Logging into Brivo Visitor
Configuring Brivo Access for use with Brivo Visitor
Configuring/Disabling Workflows
Reporting
Custom Questions
Document Agreement
Idle Screen Image
Visitors
Getting Started With Brivo Visitor
Brivo Visitor Release Notes
Identity and Access Management
SSO
Identity Connector
Okta
Identity Connector for Okta
BMP Provisioning with Identity Connector for Okta
Configure Identity Connector for Okta
Custom Field Mapping with Identity Connector for Okta
Brivo Wallet Pass Provisioning with Identity Connector for Okta
Azure
Configure Identity Connector for Azure Active Directory
Identity Connector for Azure Active Directory
BMP Provisioning with Identity Connector for Azure Active Directory
Custom Field Mapping with Identity Connector for Azure Active Directory
Brivo Wallet Pass Provisioning with Identity Connector for Azure Active Directory
Identity Connector Release Notes
- All Categories
- Brivo Access
- Account Config Tool
- Doors and Devices
- To define a door
To define a door
Updated by Larry Wile
To define a door
NOTE: To use a user's face as part of multi-factor authentication on a Brivo Door Station, your control panel must be using firmware version 6.2.5.6 or later.
- The Door Name and Control Panel fields cannot be edited on the Define Door page.
- Click a Door Board/Node combination from the Board and Node dropdown list. Only valid, available combinations are listed. If the door you are configuring is a Salto door, select the Salto Router from the Board and Node dropdown list. Additional instructions for configuring a Salto Door are found below.
- For ACS6000 and ACS300 panels only, select the Reader Interface, choosing between Wiegand and OSDP. The default setting is Wiegand. ACS100 and ACS-SDC panels only allow for OSDP.
- For ACS6000, ACS300, ACS100, and ACS-SDC panels only, when OSDP is selected, select the OSDP Device Address from the dropdown list.
NOTE: Reader Interface and OSDP Device Address selection require the control panel to have 5.2.6.2 firmware or later.
- For ACS6000, ACS300, ACS100, and ACS-SDC panels only, if using a Bluetooth reader, enter the Bluetooth reader serial number located on the sticker on the back of the reader into the Bluetooth Reader ID field. This is a sixteen-digit number (ignore any dashes and enter only the numbers).
NOTE: Bluetooth Reader functionality requires the control panel to have 5.2.7.2 firmware or later.
- In the Door Ajar Enabled field, click Yes or No to indicate if you want to enable the Door Ajar feature. This feature controls how long a door can be left propped or held open before it is considered a security risk, causing the event to be recorded in the Activity Log and an optional email notification to be sent. The default setting is Yes.
- If the Door Ajar feature is enabled, use the Door Ajar Threshold field to indicate the maximum length of time (30-600 seconds) the door can be left ajar without causing a security violation. The default setting is 120.
- In the Invalid PINs Threshold field, enter the maximum number of consecutive invalid PINS that can be entered in the door’s keypad (1-10) before it is considered a security risk and the keypad freezes. The default setting is 3.
- In the Invalid PINs Shutdown field, indicate the length of time (10-600 seconds) the keypad should remain frozen if the maximum number of invalid PINs is exceeded. The default setting is 120.
- In the Pass-through Period field, enter the maximum length of time (1-600 seconds) the door should remain unlocked after a user presents his or her credentials and is authenticated or presses a Request-to-Exit switch. For example, if this value is set to 15, the user has 15 seconds to pass through the door before it automatically re-locks. The default setting is 5.
- In the Debounce Period field, specify the amount of time (1-255 seconds) that the device will delay after a door closure is detected before triggering a door forced open message. The default setting is zero.
- In the Use Lock-on-Open field, click Yes or No to indicate that you want to enable the Lock-on-Open feature. In certain installation situations, it is desired that the lock re-enable upon detection of a door opening event.
- In the Lock-on-Open Delay field, specify the amount of time (in milliseconds) in the field provided if you want a delay before Lock-on-Open engages. The default setting is zero.
NOTE: Debounce and Lock-on-Open functionality require the control panel to have 5.0.24 firmware or later.
- In the Use Request-to-Exit field, click Yes or No to indicate if a Request-to-Exit (REX) motion sensor is in use for the door. With a REX switch, if the door is opened without a credential or a request to exit, the Activity Log records a Door Forced Open event and an optional email notification is sent. The default setting is No.
NOTE: A Request-to-Exit motion sensor (as opposed to a wall-mounted button) can fail to engage if a person exits too quickly. Likewise, if a person engages the motion sensor, then waits for the sensor to disengage, then pushes the door open, the “request” will not be processed. In either case, the system will log a Door Forced Open event.
- In the REX Unlock field, click Yes or No to indicate if the REX switch causes the door to unlock. The default is No.
- In the Max REX Extension field, specify the maximum length of time (0-60000 milliseconds) for the complete pass through period in the presence of continual REX triggers being received by the controller. If the REX trigger is stuck in an “active” state or is being triggered over and over, the total passthrough period will become the Maximum REX Extension plus the passthrough period. The default setting is zero.
- In the In/Out field, click In to track when a user enters through the door; click Out if you want to track when a user exits through the door; or click Neither if you don’t want to track either event. The default is Neither.
NOTE: If you want to track entries as well as exits at an individual door, you must define the door twice in Brivo Onair: once with an In/Out value of In, and a second time with an In/Out value of Out.
NOTE: If you want to track entries as well as exits at an individual door, you must define the door twice in Brivo Onair: once with an In/Out value of In, and a second time with an In/Out value of Out.
- In the Door Unlock Schedule field, click a schedule from the dropdown list if you want the door to remain unlocked for pre-specified periods of time.
- On the Two Factor Schedule dropdown list, click the schedule during which you want this door to require two credentials. During the selected time period, users with privileges at this door will need scan a security card/fob and enter a PIN (or if enabling Two-Factor Schedule for a Brivo Door Station, the user's face can be used as one of the factors) to gain access.
NOTE: When using a user's face with multi-factor authentication on a Brivo Door Station, it is recommended that the two-factor interval should be set to no less than 10 seconds.
- In the Two Factor Interval field, enter the amount of time (3-60 seconds) the user will have to present both credentials. If the user takes more than the allotted time, access will be denied.
- In the Card Required Schedule field, click the schedule during which you want this door to require a card credential to be used. During the selected time period, users with privileges at this door will need to scan a card credential to gain access. Use of only a PIN (or face for Brivo Door Stations) will not be sufficient.
- In the Use Alarm Shunt field, click Yes or No to indicate if the door is connected to an alarm system that should be shunted (temporarily disabled) for a specified period of time after the Pass-through Period has expired. The shunt time is in addition to the Pass-through Period. For example, if the Pass-through Period is 10 seconds, and the Alarm Shunt duration is 3 seconds, the alarm will engage only if the door remains in an open state for more than 13 seconds after the user was authenticated. The default setting is Yes.
- In the Alarm Shunt Duration field, enter the length of time (1-240 seconds) the alarm system should be shunted. The default and recommended setting is 1. If the alarm shunt is in use by a device, a message displays indicating that there is no alarm shunt available for this door node.
NOTE: The Alarm Shunt feature applies to Request-to-Exit events as well as authorized entries.
WARNING: Alarm Shunt Restrictions - If any device is connected to the AUX RELAY 1 terminal block on the Door Board, the Alarm Shunt feature cannot be enabled.
- In the Control from Browser field, click Yes or No to indicate if you want to enable the Control from Browser feature to allow Unlock Door to function.
NOTE: The control panel firmware must be version 5.0.12 or later for the Unlock Door feature to function. If the control panel has firmware version 5.0.11 or earlier, the Unlock Door feature is not available.
- Click Save Door. The Door detail page displays.
NOTE: If the In/Out value is set to In when a door is created or edited, the value appears as Ingress on the Door detail page; if it is set to Out, it appears as Egress on the Door detail page; and if it is set to Neither, this field does not display at all on the Door detail page.
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