Brivo Mobile Pass Release Notes

Brivo Mobile Pass Release Notes. March 2025 Details March 5 , 2025 We have released a new version of Brivo Mobile Pass on Android (4.21.0). What's New? 1. HID Origo Enhancements: HID Mobile Passes ar…

Brivo Access Product Release Notes

Brivo Access Product Release Notes. IMPORTANT NOTE: In 2024, Brivo has moved to a quarterly release cadence. Release notes will appear starting in 2024 in February, May, August, and November. Novembe…

Brivo Wallet Pass Global Availability

Brivo has partnered with Apple and Google to make Brivo Wallet Pass available around the world including North America, South America, Europe, Asia and Oceania. For questions about specific countries…

What is the minimum iOS or Android versions needed for Brivo Mobile Pass?

What is the minimum iOS or Android versions needed for Brivo Mobile Pass?. As of January 2025 iOS. Version 17.0 or later. Android. Version 10 or later.

Redeeming your Brivo Mobile Pass

Redeeming your Brivo Mobile Pass. Download the app - You can download it from Google Play or the App Store. Redeem your Brivo Mobile Pass - Your organization's administrator will send you an email. O…

Manually redeeming a Brivo Mobile Pass

Manually redeeming a Brivo Mobile Pass. If you haven't already, go ahead and download the Brivo Mobile Pass app from Google Play or the App Store. . You'll get an invitation email from your Brivo Adm…

Create a Brivo Mobile Pass Account

Create a Brivo Mobile Pass Account. Creating a Brivo Mobile Pass account allows you to link your Brivo Mobile Pass to your email and transfer them when you upgrade your phone. IMPORTANT NOTE: You hav…

I don't see any doors in my Brivo Mobile Pass

I don't see any doors in my Brivo Mobile Pass. Possible Solutions: Check Permissions: Ensure that the user has been assigned the correct permissions for the doors you want to access. This can be done…

What is needed to use Magic Button with Brivo Mobile Pass

What is needed to use Magic Button with Brivo Mobile Pass?. The Magic Button feature in the Brivo Mobile Pass application requires the following to work: App Running on Phone: The user must have the…

Adding a widget on Android

Adding a widget on Android. Long press on the screen you where you want to add the widget. Tap on the ‘Widget’ button. Search for the Brivo widget by typing ‘Brivo Pass’. Drag and drop the widget on…

Linking a Brivo Smart Home Account

Linking a Brivo Smart Home Account. Linking your Brivo Smart Home account enables you to access your smart home devices from Brivo Mobile Pass. Note: This feature only works for residents who live at…

Opening a unit lock

Opening a unit lock. Smart Home users that have linked their account to Brivo Mobile Pass can open and close their unit locks from the app. Type your door name in the search field. Tap on the door to…

Controlling Thermostats

Controlling Thermostats. Smart Home users that have linked their account to Brivo Mobile Pass can control Thermostats from the app. Type your thermostat name in the search field and tap on it. Once o…

Inviting Guests

Inviting and managing guests. Smart Home users that have linked their account to Brivo Mobile Pass can invite and manage guests from the app. Using the hamburger menu on the top right corner, go to t…

Customize a door name

Customize a door name . Use the Search bar to find the door you want to customize.. Swipe left on your door and tap on the edit icon (it looks like a wrench). Tap the Edit Name button and enter your…