Brivo Access
Administrators
This section will tell you how to set up and manage administrators in your Brivo Access accoun.t
Configuration
This section allows an administrator to configure their account by managing Account and Site Settings, managing Schedules and Holidays, using Notifications, and using Custom Fields.
Credentials
This section will detail how to manage credentials as well as how to assign them to Brivo Access users.
Data Explorer
This section will cover how to utilize the Data Explorer feature in Brivo Access.
Devices
This section will cover how to see the devices in your account and how to utilize the Device Status feature in Brivo Access.
Events
This section allows an administrator to use the Event Tracker to monitor and review events within their account, review actions taken by administrator via the Journal, and classify which events they wish to track using Event Classification.
Global View
This section will detail how Brivo Access provides an administrator a visual representation of the sites in their account as well as providing information on Critical Events, Access Events, and Offline Devices.
Marketplace
This section houses support documentation for 3rd party integrations.
Languages
This section will detail language options in Brivo Access.
Occupancy Management
This section will detail how to use the Occupancy Management feature in your Brivo Access account.
Reports
This section allows an administrator to query and configure the tools for predefined commonly run reports, allowing these reports to be generated and parameterized depending upon administrator permissions.
Users & Groups
This section will detail how to manage users and groups and print badges in the Brivo Access account.
Video
This section will cover how to view and configure live and recorded video in Brivo Access.
Account Configuration
Brivo Access Release Notes
This section shows the latest release notes for Brivo Access.
How to use Dashboards in Brivo Access
Overview. Dashboards help Administrators by providing a single customizable view for security trends, events, & video; improving response times & increasing team productivity. Prerequisites. Dashboar…
Brivo Genius: AI-Powered Support and Smart Filtering
Brivo Genius: AI-Powered Support and Smart Filtering. Overview. Brivo Genius is an AI-powered assistant designed to provide intelligent, context-specific support. It processes natural language querie…
Using the New Navigation Menu in Brivo Access
Rolling out in March 2025 We’ve made changes to the navigation in Brivo Access to make it simpler and more intuitive for Administrators. That said, let’s walk through what’s new and where to find the…
How do I reset my password in Brivo Access?
How do I reset my password in Brivo Access?. Go to access.brivo.com. Click on Forgot Password?. Enter your email address and click Send. If your email address is associated with a Brivo Access accoun…
