All Categories Brivo Access

Administrator Roles

Applying Assignments to an Administrator

Creating an Administrator

Getting Started with Emergency Scenarios

Creating an Emergency Scenario

Initiating an Emergency Scenario

Clearing an Emergency Scenario

Activating a Group-based Lockout

Excluding a Group from Lockdown

How to Configure a Global Lockdown

How to Configure a Global Egress

Enable Multi-factor Authentication

Reset Multi-factor Authentication

Shared Access Setup & Group Sharing

Managing Account Settings

Setting up Multi-factor Authentication

Setting a custom Logo for BMP

Using your Multi-factor Authentication Recovery Code

Expire Unused Credential

What is Remote Access?

Enabling Facial Authentication

Configuring Personnel Control

Enabling COVID-19 Self Screening

Using Multi-factor Authentication

How can you change the time zone for a Brivo Access account?

How to view floor plans

How to edit floor plans

How to create a Floor Plan

Floor Plan Usability

Managing Site Settings

Creating a Holiday

Creating a Group Enabled Schedule

Creating a Schedule

Editing a Schedule

Create a Notification

Cellular Reference Chart

Creating a Monitored Device Notification

Device Filters for Devices and Valid Access Notifications

Managing Custom Fields

Creating an Access Command

Add Cards

Managing the Card Bank

Assigning a License Plate Credential to a User

Adding Cards - Swipe to Enroll

Issuing a Brivo Mobile Pass or Wallet Pass

Managing Brivo Wallet Pass

Adding Cards - Bulk Upload

Managing Unknown Cards

How to use faceprint credentials

Creating a Brivo Door Station faceprint credential

Data Explorer: Daily Active Users by Site

Introduction to Data Explorer

Data Explorer: Activity by Site

Data Explorer: Adding and Removing Visual Elements

Data Explorer - People counting by door over a specific date range with granularity options

Elevator Floor Control

Applying a Schedule to an Elevators & Floors

Applying a Door Override

Applying a Schedule to a Door

Setting the Arming Mode of an Alula Panel

Using Device Status

Using Event Classification

Using Snapshot Log

Accessing the Journal

Using the Event Tracker

Using Global View

Enabling RealPage Integration

Fetching units for Realpage

Disabling the Realpage Integration

Fetching residents for Realpage

Checking residents in Realpage

Enabling Eagle Eye Integration

Mindbody

Supported Languages

Using the Occupancy Dashboard

Configuring Sites

Running an Existing Report Configuration

Creating a New Report Configuration

Creating a New Report Schedule

Creating a User Report

Running an In/Out Report

List of Report Configurations in Brivo Access

User Image Quality Report

Managing Report Jobs

Questions about your Guest Invite

How can I get Guest Management

Guest Management FAQ

Configuring Guest Management in Brivo Access

Suspending a User

Modifying Group Permissions

Exporting User Information

Deleting a User in Access

Issuing a PIN Code to a User

Creating a User in Access

Viewing User Recent Activity

Admin Bulk Actions - Deleting, Suspending or Reinstating Users

Creating a Group

Issuing a Card

Using Badge Templates

Custom Video Layout

Viewing Recorded Video

Viewing Live Video - All Sites

Brivo Access Cam Networking Ports

How to add a device to a site

To define a door

How to edit a device

Adding a Control Panel

Brivo Access Product Release Notes

Brivo Access Firmware Release Notes

How do I reset my password?

Brivo Mobile Pass Release Notes

Redeeming your HID Mobile Pass

Enabling Allegion Mobile Pass for Offline Locks

Adding an Employee Badge to Apple Wallet

Adding an Employee Badge to Apple Watch

Brivo Wallet Pass - FAQ

Adding an employee badge to Google Wallet

Favorite a door

Manually redeeming a Brivo Mobile Pass

Adding a widget on Android

Adding a widget on iOS

Opening a unit lock

Create a Brivo Mobile Pass Account

Linking a Brivo Smart Home Account

Enabling a Siri shortcut

Customize a door name

Inviting Guests

I don't see any doors in my Brivo Mobile Pass

Controlling Thermostats

Brivo Wallet Pass Global Availability

Redeeming your Brivo Mobile Pass

Configuring a Brivo Door Station

How to setup Intercom for Brivo Door Station

How to use Intercom on a Brivo Door Station

How to setup notifications for Brivo Door Station

How to view Live Video with the Brivo Door Station

How to use Talkdown with the Brivo Door Station

Brivo Door Station FAQ

Brivo Door Station Release Notes

Moving an OSDP Reader in secure mode

Bandwidth Recommendations for Brivo Hardware

Brivo Onsite Server/Brivo Onsite Firmware Release Notes

Uploading Firmware via USB

Configuring In / Out Reports for Brivo Mercury Solutions

Configuring Multiple OSDP Readers per Node

Mercury Integration Capability Matrix

Setting up Multi-Drop for Multiple OSDP Readers per Door

Brivo Mercury Solutions FAQs

Hardware Frequently Asked Questions (FAQ)

Ports and IP Addresses by Product Category

Suspending or reinstating a user in the Brivo Access Mobile App

Issuing a Brivo Mobile Pass in the Brivo Access Mobile App

Issuing a card in the Brivo Access Mobile App

Creating a new user

Assign a user to a group in the Brivo Access Mobile App

Issuing a PIN in the Brivo Access Mobile App

Applying a schedule to a door

How to activate or deactivate an Emergency Scenario

How to unlock a Door

Changing theme appearance in the Brivo Access Mobile App

Brivo Access Mobile App Release Notes

Change the Digit Length for Randomly Generated Access Codes

Set Temperature for all Vacant Units

Set a Check Out Time

Manually Send a Pin Code Via Email

Set a Check In Time

Lock all Vacant Units

Change How Long Following Check-out that Codes are Unsynced

Changing a Property's Time Zone

Turn off all Lights in Vacant Units

Schedule Auto-Lockout Time for all Company Properties

Adding a Property

Create Scheduled Access for a Property

Schedule Guest Code Sync

Manually Send a Pin Code Via SMS

Change how long prior to Check-in that codes are synced

Schedule Guest Code Removal Sync

Delete a Property Level Scene

Create a Property Level Scene

Activate a Property Level Scene

Edit a Property Level Scene

Delete a Company Level User

Deleting a Property Level User

Adding a Company Level User

Edit a Property Level User

Adding a Property Level User

Creating an Access Schedule for a User

Edit a Company Level User

Install WiFi on a gateway

Set WiFi from your Browser

Brivo - Entrata Integration - Initial Setup in Your Entrata PMS

How to enable an Entrata integration

How to Verify Credentials in your Entrata integration

How to Sync Units in your Entrata integration

How to Create Units in your Entrata integration

How to Sync Residents in your Entrata integration

How to Remove your Entrata integration

Brivo Smart Home/Brivo Access Integration

Manually Refreshing Integrations

BookingSync Integration

CiiRUS Integration

FRS Integration

Guesty Integration

HSAPI Integration

Kigo Integration

LMPM Integration

Lodgix Integration

MRI Integration

MyVR Integration

Real Page Integration

Rent Manager Integration

Streamline Integration

Yardi Integration

Unpairing a Repeater

Installing a Gateway

Pairing a Honeywell T6 Thermostat

How do I lock the screen on a Honeywell T6 Pro Thermostat?

How do I unlock the screen on a Honeywell T6 Pro Thermostat?

What is the PIN to unlock the screen on a Honeywell T6 Pro Thermostat?

Gateway Install Tips

Unpairing a Lock

Pairing a Lock

Pairing a Repeater

Pairing an Outlet Module

Troubleshooting False Lock Jam Alerts

Brivo Smart Home Firmware Release Notes

Brivo Smart Home Product Release Notes

Administrator Functions Overview

Location Name

Printer Configuration

Email Notifications

Host List

Auto Sign Out

Auto Refresh Host List

Accessing the Configuration Menu

Logging into Brivo Visitor

Configuring Brivo Access for use with Brivo Visitor

Configuring/Disabling Workflows

Reporting

Custom Questions

Document Agreement

Idle Screen Image

Delivery

Request Help

Getting Started With Brivo Visitor

Brivo Visitor Release Notes

Configure SSO in Brivo Access

Identity Connector for Okta

BMP Provisioning with Identity Connector for Okta

Configure Identity Connector for Okta

Custom Field Mapping with Identity Connector for Okta

Brivo Wallet Pass Provisioning with Identity Connector for Okta

Configure Identity Connector for Azure Active Directory

Identity Connector for Azure Active Directory

BMP Provisioning with Identity Connector for Azure Active Directory

Custom Field Mapping with Identity Connector for Azure Active Directory

Brivo Wallet Pass Provisioning with Identity Connector for Azure Active Directory

Identity Connector Release Notes

Brivo Access

Administrators

This section will tell you how to set up and manage administrators in your Brivo Access accoun.t

3 articles by 1 author

Configuration

This section allows an administrator to configure their account by managing Account and Site Settings, managing Schedules and Holidays, using Notifications, and using Custom Fields.

37 articles by 5 authors

Credentials

This section will detail how to manage credentials as well as how to assign them to Brivo Access users.

10 articles by 3 authors

Data Explorer

This section will cover how to utilize the Data Explorer feature in Brivo Access.

5 articles by 1 author

Devices

This section will cover how to see the devices in your account and how to utilize the Device Status feature in Brivo Access.

6 articles by 2 authors

Events

This section allows an administrator to use the Event Tracker to monitor and review events within their account, review actions taken by administrator via the Journal, and classify which events they wish to track using Event Classification.

4 articles by 2 authors

Global View

This section will detail how Brivo Access provides an administrator a visual representation of the sites in their account as well as providing information on Critical Events, Access Events, and Offline Devices.

1 article by 1 author

Integrations

This section houses support documentation for 3rd party integrations.

7 articles by 3 authors

Languages

This section will detail language options in Brivo Access.

1 article by 1 author

Occupancy Management

This section will detail how to use the Occupancy Management feature in your Brivo Access account.

2 articles by 1 author

Reports

This section allows an administrator to query and configure the tools for predefined commonly run reports, allowing these reports to be generated and parameterized depending upon administrator permissions.

8 articles by 2 authors

Users & Groups

This section will detail how to manage users and groups and print badges in the Brivo Access account.

15 articles by 2 authors

Video

This section will cover how to view and configure live and recorded video in Brivo Access.

4 articles by 2 authors

Account Config Tool

4 articles by 1 author

Brivo Access Release Notes

This section shows the latest release notes for Brivo Access.

2 articles by 2 authors

How do I reset my password?

How do I reset my password? Go to access.brivo.com. Click on Forgot Password?. Enter your email address and click Send. If your email address is associated with a Brivo Access account, an email will…

Updated 3 months ago by Alicia Allen

Brivo Access

Administrators

Configuration

Credentials

Data Explorer

Devices

Events

Global View

Integrations

Languages

Occupancy Management

Reports

Users & Groups

Video

Account Config Tool

Brivo Access Release Notes

How do I reset my password?

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