Brivo Mobile Pass FAQ

Favorite a door

Favorite a door. Use the Search bar up top to find your door. Swipe left and tap on the edit icon (it looks like a wrench). Tap the Add to Favorites button. You're done.

Larry Wile
Updated by Larry Wile

Manually redeeming a Brivo Mobile Pass

Manually redeeming a Brivo Mobile Pass. If you haven't already, go ahead and download the Brivo Mobile Pass app from Google Play or the App Store. . You'll get an invitation email from your Brivo Adm…

Larry Wile
Updated by Larry Wile

Adding a widget on Android

Adding a widget on Android. Long press on the screen you where you want to add the widget. Tap on the ‘Widget’ button. Search for the Brivo widget by typing ‘Brivo Pass’. Drag and drop the widget on…

Larry Wile
Updated by Larry Wile

Adding a widget on iOS

Adding a widget on iOS. Navigate to the widget drawer. Tap on Edit. Tap on the ‘+’ icon in the top left corner. Search for Brivo. Select the widget style you want to add. Tap on the Add Widget button…

Larry Wile
Updated by Larry Wile

Opening a unit lock

Opening a unit lock. Smart Home users that have linked their account to Brivo Mobile Pass can open and close their unit locks from the app. Type your door name in the search field. Tap on the door to…

Updated

Create a BMP Account

Create a BMP Account. Creating a BMP account allows you to link your mobile pass to your email and transfer them when you upgrade your phone. Use the navigation menu up top to find the 'Create an Acc…

Larry Wile
Updated by Larry Wile

Linking a Brivo Smart Home Account

Linking a Brivo Smart Home Account. Linking your Brivo Smart Home account enables you to access your smart home devices from Brivo Mobile Pass. Note: This feature only works for residents who live at…

Updated

Enabling a Siri shortcut

Enabling a Siri shortcut. Use the Search bar at the top to find the door you want to shortcut to Siri. Swipe left on your door and tap on the edit icon (it looks like a wrench). Tap on the Add as Sir…

Larry Wile
Updated by Larry Wile

Customize a door name

Customize a door name . Use the Search bar to find the door you want to customize.. Swipe left on your door and tap on the edit icon (it looks like a wrench). Tap the Edit Name button and enter your…

Larry Wile
Updated by Larry Wile

Inviting Guests

Inviting and managing guests. Smart Home users that have linked their account to Brivo Mobile Pass can invite and manage guests from the app. Using the hamburger menu on the top right corner, go to t…

Updated

Controlling Thermostats

Controlling Thermostats. Smart Home users that have linked their account to Brivo Mobile Pass can control Thermostats from the app. Type your thermostat name in the search field and tap on it. Once o…

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