Account Settings

Enable Multi-factor Authentication

Overview. Enable Multi-factor Authentication on your Brivo Access account to increase account security and reduce the chance of unauthorized users logging in to your account. Once enabled, all admini…

Alicia Allen
Updated by Alicia Allen

Managing Site Settings

Managing Site Settings. On the left navigation bar, navigate to the Configuration tab and select Site Settings. Once you are on the Account Management page, you see two tabs at the top: Account Setti…

JC
Updated by JC

Reset Multi-factor Authentication

Overview. When an administrator loses or upgrades their phone, they will need Multi-factor Authentication reset so they can register their new device. Prerequisites. To reset the Multi-factor Authent…

Alicia Allen
Updated by Alicia Allen

Shared Access Setup & Group Sharing

Overview. Shared Access is used to share group access between Brivo Accounts. Useful for Multi-Tenant and sharing access to building entry and common areas. Prerequisites. Shared Access requires the…

Jeremy Allison
Updated by Jeremy Allison

Managing Account Settings

Overview. The account settings page in Brivo Access allows Administrators the ability to make account wide changes and updates. Prerequisites. To make any Account settings updates, the following Admi…

JC
Updated by JC

Setting up Multi-factor Authentication

Setting up Multi-Factor Authentication (MFA). Start by having Multi-factor Authentication enabled on your account. Submit this form to begin the process. Once enabled, download the Google Authenticat…

Alicia Allen
Updated by Alicia Allen

Setting a custom Logo for BMP

Overview. Brivo Access Administrators have the ability to upload a custom company logo for use on the Brivo Mobile Pass (BMP) mobile application to replace the default Brivo imagery. Prerequisites. I…

Updated

Using your Multi-factor Authentication Recovery Code

Using your Multi-factor Authentication (MFA) Recovery Code. If your mobile device has been lost or stolen, you will need your MFA Recovery Code. You would have received this code during the MFA setup…

Alicia Allen
Updated by Alicia Allen

Data Retention

Overview. Professional or Enterprise Edition customers can choose how long to keep event data. Retention policies can now be set within Brivo Access that align with local, state, or federal laws and…

Jeremy Allison
Updated by Jeremy Allison

Expire Unused Credential

Overview. This feature will expire credentials that have not been used in a certain number of days. An administrator has the ability to set an expiry day limit for unused credentials across the entir…

JC
Updated by JC

What is Remote Access?

Overview. Remote Access is a new feature in Brivo Access that allows you to grant access to your dealer or Brivo Support to remotely log in to your account to provide support. When an account is crea…

Alicia Allen
Updated by Alicia Allen

Enabling Facial Authentication

Overview. The facial authentication account setting enables the use of facial biometrics in conjunction with the Brivo Door Station. Prerequisites. The administrator must have the role of Primary Adm…

JC
Updated by JC

Configuring Personnel Control

Overview. Brivo Personnel Control is a feature of Brivo Access that suspends user access each day automatically until the user goes through a screening check-point. Prerequisites. A device (reader) w…

Updated

Enabling COVID-19 Self Screening

Overview. Turning on COVID-19 Screening ensures that your Brivo Mobile Pass (BMP) holders answer a questionnaire before they are able to open a door. Prerequisites. A User must have a valid BMP crede…

Updated

Using Multi-factor Authentication

Overview. Using Multi-factor Authentication increases account security and reduces the chance of unauthorized users logging in to your account. By requiring MFA, administrators will need to supply a…

Alicia Allen
Updated by Alicia Allen

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