Brivo Access
Administrators
Configuration
Account Settings
Enable Multi-factor Authentication
Managing Site Settings
Reset Multi-factor Authentication
Shared Access Setup & Group Sharing
Managing Account Settings
Setting up Multi-factor Authentication
Setting a custom Logo for BMP
Using your Multi-factor Authentication Recovery Code
Data Retention
Expire Unused Credential
What is Remote Access?
Configuring Personnel Control
Enabling COVID-19 Self Screening
Using Multi-factor Authentication
Schedules & Holidays
Notifications
Custom Fields
Commands
Credentials
Managing the Card Bank
Adding Cards - Swipe to Enroll
Issuing a Brivo Mobile Pass
Adding Cards - Bulk Upload
Managing Unknown Cards
How to use faceprint credentials
Creating a Brivo Door Station faceprint credential
Data Explorer
Introduction to Data Explorer
Using Data Explorer
Data Explorer Example: All Activity Bar Graph
Data Explorer Example: Creating a User & Group Count Visual
Data Explorer Example: Credential Audit by Type
Data Explorer Example: Device & Panel Relationships
Data Explorer Example: Expiring Credentials
Data Explorer Example: List of New Credentials Issued
Data Explorer Example: Recent Activity Data Table
Data Explorer Example: Recent Activity by Site
Data Explorer Example: Viewing Failed Access Events using Packed Bubbles
Data Explorer Example: Unique Users by Day
Creating a Deleted User Audit in Data Explorer
Creating a Credential Audit in Data Explorer
Devices
Applying a Schedule to an Elevators & Floors
Applying a Door Override
Applying a Schedule to a Door
Setting the Arming Mode of an Alula Panel
Using Device Status
Events
Global View
Integrations
Languages
Lockdown
Getting Started with Lockdown
Viewing Lockdown Scenarios
Creating a Lockdown Scenario
Creating a Wired Lockdown Configuration
Initiating a Lockdown
Clearing a Lockdown Scenario
Activating a Group-based Lockout
Excluding a Group from Lockdown
Occupancy Management
Reports
Running an Existing Report Configuration
Creating a New Report Configuration
Creating a New Report Schedule
Running an In/Out Report
Managing Report Jobs
Users & Groups
Suspending a User
Modifying Group Permissions
Exporting User Information
Issuing a PIN Code to a User
Creating a User in Access
Viewing User Recent Activity
Creating a Group
Issuing a Physical Credential
Using Badge Templates
Video
Brivo Access Release Notes
Brivo Access Firmware Release Notes
Brivo Mobile Pass
Brivo Mobile Pass Release Notes
Brivo Wallet Pass
Adding an Employee Badge to Apple Wallet
Adding an Employee Badge to Apple Watch
Employee Badge in Apple Wallet - FAQ
Brivo Mobile Pass FAQ
Favorite a door
Manually redeeming a Brivo Mobile Pass
Adding a widget on Android
Adding a widget on iOS
Opening a unit lock
Create a BMP Account
Linking a Brivo Smart Home Account
Enabling a Siri shortcut
Customize a door name
Inviting Guests
Controlling Thermostats
Redeeming your Brivo Mobile Pass
Brivo Hardware
Brivo Smart Home
Properties
Change the Digit Length for Randomly Generated Access Codes
Set Temperature for all Vacant Units
Set a Check Out Time
Manually Send a Pin Code Via Email
Set a Check In Time
Lock all Vacant Units
Change How Long Following Check-out that Codes are Unsynced
Changing a Property's Time Zone
Turn off all Lights in Vacant Units
Schedule Auto-Lockout Time for all Company Properties
Adding a Property
Create Scheduled Access for a Property
Schedule Guest Code Sync
Manually Send a Pin Code Via SMS
Change how long prior to Check-in that codes are synced
Schedule Guest Code Removal Sync
Scenes
Delete a Property Level Scene
Create a Property Level Scene
Activate a Property Level Scene
Edit a Property Level Scene
Users
Delete a Company Level User
Deleting a Property Level User
Adding a Company Level User
Edit a Property Level User
Adding a Property Level User
Creating an Access Schedule for a User
Edit a Company Level User
WiFi
Amazon Alexa
Adding the Brivo Smart Home Alexa Skill Using your Computer Browser
Adding the Brivo Smart Home Skill to Alexa Using your Mobile Device
Adding the Brivo Smart Home Skill Using Amazon Alexa
Integrations
Brivo Smart Home/Brivo Access Integration
Manually Refreshing Integrations
BookingSync Integration
CiiRUS Integration
FRS Integration
Guesty Integration
HSAPI Integration
Kigo Integration
LMPM Integration
Lodgix Integration
MRI Integration
MyVR Integration
Real Page Integration
Rent Manager Integration
Streamline Integration
Yardi Integration
Devices
Unpairing a Repeater
Installing a Gateway
Pairing a Honeywell T6 Thermostat
Gateway Install Tips
Unpairing a Lock
Pairing a Lock
Pairing a Repeater
Compatible Z-Wave Devices
Pairing an Outlet Module
Brivo Smart Home Release Notes
Brivo Visitor
Admins
Administrator Functions
Administrator Functions Overview
Location Name
Printer Configuration
Email Notifications
Host List
Auto Sign Out
Auto Refresh Host List
Accessing the Configuration Menu
Logging into Brivo Visitor
Configuring Brivo Access for use with Brivo Visitor
Configuring/Disabling Workflows
Reporting
Custom Questions
Document Agreement
Idle Screen Image
Visitors
Getting Started With Brivo Visitor
Brivo Visitor Release Notes
Identity and Access Management
- All Categories
- Brivo Smart Home
- Brivo Smart Home Release Notes
- Brivo Smart Home Product Release Notes
Brivo Smart Home Product Release Notes
Updated
by Larry Wile
Smart Home Product Release Notes
September 28, 2023 (v2023.9.1)
New Features
- Access Denial Groups are now available to customers with eligible hardware
September 6, 2023 (v2023.9.0)
New Features
- Integrations can be removed by Company Admins
- Unoccupied rules will re-apply at 00:00 UTC and 12:00 UTC
- Deleting an Emergency code triggers an emergency code audit automatically
Enhancements
- Numerous UI updates to the Brivo Smart Home web portal to improve usability
- Code sync notifications will now be delivered more reliably
- Notifications will properly respect the
Notification Typesetting for the property - Over and Under Temperature Rules will now execute more reliably
- Email notifications have been improved for customers with Rent Manager integrations
August 10, 2023 (v2023.8.1)
New Features
- Custom battery alert configuration in rules
- Users will not be able to deleted a property or a property group if there are gateways or devices still connected to them
- Ability to force sync a code to the device for a code scheduler enabled gateway (Gateway firmware needs to be on 1.7.9+)
- Property units will be pulled from the PMS vendor soon as a new integration is added in the new PMS integration application (Feature not yet available for all customers)
- All user roles can now click on the alert from the property dashboard to get to the device page directly
Enhancements
- Fix for “Locked by Master Code” for Kwikset locks
- After hours staff code use rule has been fixed to work for only staff user code use
- Time stamps have been fixed on the property logs
- Users will get a warning when trying to download empty reports
- Humidity values are now normalized to be within 0 to 100
August 1, 2023 (v2023.8.0)
New Features
- BSH portal will now request updated statuses from wet sensors that have not reported a clear alarm message to the gateway
Enhancements
- Addressed an issue that was preventing unoccupied rules from reapplying as expected
October 2022
Details
-When the Smart Home/Access integration is set up, and the account has mobile passes enabled, the mobile passes can now be assigned at the individual user level opposed to being assigned automatically to all users.
-Users in the portal who are not directly associated with a door will now be required to confirm the action of locking/unlocking.
-Footnotes on the "Add Access" modal are now consistent with the symbols displayed.
-Access Logs are renamed Event Logs to be more in line with what is displayed.
May 2022
Details
-Terms of Use and Privacy and Security Links added to the login screen.
-Ability to set a time designated lock time for doors for VR properties.
-Removed the ability for non-admin level users to delete rules and scenes.
-Added notification to users informing them that un-synced devices will still need a factory reset to re-sync.
-Added a "Cancel" button to the rules page.
-Fixed functionality turning thermostats back on after the door/window sensor recognizes the door/window is shut.
-Emergency code setting enabling users to select if lock emergency codes should be synced and in what quantity.
-Fixed a bug so users not set up as company admins cannot delete other users.
-Fixed a bug to enable the “Remember me” functionality.
-Fixed a bug allowing users to select their wifi option without the stored auto-complete functionality showing up.
-Fixed a bug where the “Reset” button on the company details page was not working.
-Fixed a bug so the version footer is not visible by default.
-Fixed a bug where users weren’t able to use their emergency code instead of their own code even when the emergency code access override option is active.
-Fixed a bug that prevented access codes from being sent out if both a user’s email and phone number weren’t entered.
